Butterfly switch problemsĪ year ago, Apple said it would replace "a small percentage of the keyboards in certain MacBook and MacBook Pro models" whose letters or characters repeated unexpectedly, whose letters or characters didn't appear, or whose keys felt "sticky" or didn't respond consistently. Some said the out-of-warranty fix could set them back $700.Īt least three proposed class action lawsuits have been filed against Apple over the use of the butterfly switch. Some said they had to go a week or more without their computer while Apple replaced not just the unresponsive key, but a substantial part of their MacBook. The butterfly switch replaced the traditional "scissor" mechanism below each key and was meant to be more stable, responsive and comfortable.īut almost immediately, users complained about the feel of the new keyboards and said they could be easily damaged by specks of dust. The redesign was part of an effort to make laptops thinner and lighter than in the past. Apple rolled out its butterfly switch design starting with its computer revamp in 2015.
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